First-Timer's Guide to Chase Field

Some links on this page are affiliate links. If you book through them we earn a small commission at no extra cost to you. It never changes what we recommend.

Chase Field is a strict clear-bag park, and it is cashless, so pack a clear bag and a card before you leave your hotel.

Verify before you go: bag, alcohol, and gate rules can change season to season. Confirm specifics against the official Diamondbacks A-Z guide on mlb.com/dbacks before your trip.

Clear bags, mobile tickets, and gate times

• This is a strict clear-bag park. You can bring one clear plastic, vinyl, or PVC bag up to 12 by 6 by 12 inches, or a one-gallon clear freezer bag, plus a small clutch up to 4.5 by 6.5 inches. Backpacks are prohibited, along with any other bag or wallet bigger than that clutch, luggage, computer and camera bags, briefcases, fanny packs, and cinch bags. The D-backs do not check or store bags at the gates, but they say fans who arrive by light rail, bus, taxi, or rideshare can use storage lockers on the plaza for a fee. Otherwise, anything that does not meet the rule goes back to your car or your hotel. The easiest way to handle it is to bring a phone and a card and nothing else.
• Chase Field is cashless. If you only have cash, reverse ATMs turn it into a card you can spend in the park. They are on the main concourse at Sections 106 and 128, and on the upper concourse at Section 322.
• Alcohol sales stop at the first pitch of the 8th inning, or sooner if management calls it, and buyers must be 21 and up. If you want a drink for the late innings, buy it before the 8th starts.
• Tickets are mobile. Have yours open in the MLB Ballpark app before you walk up to the gate.
• Gates open 90 minutes before first pitch Sunday through Friday. Saturday is the exception, at 2 hours. Diamondbacks Advantage Members get in 30 minutes earlier at Gates B and J on Fridays and Saturdays.
• If you drive, bring a card. The D-backs let you book a parking spot ahead of time, and the garages don’t take cash. You can find more about the light rail, rideshare, and parking in our Getting There section.

Luggage of any kind is not allowed inside, and the D-backs say the lockers on the plaza are first come, first served, so if you are coming straight from the airport, plan where your suitcase goes before you land.

The roof and the AC

In the hot months, the roof is closed with the air conditioning on, so sun and shade don’t matter when you pick a seat. The D-backs have opened the roof before games in April, May, and sometimes early June, and they post the roof status before every home series. You can find more about planning around the roof in our When to Visit section.

The swimming pool and other sights

About 415 feet out, past the right-center field wall, is a swimming pool and hot tub that groups rent privately, so a single ticket does not get you in. The D-backs say Chase Field was the first MLB park with a pool. You can find more about renting it in our Where to Sit section.

Look for the retired numbers, too: No. 20 for Luis Gonzalez, No. 51 for Randy Johnson, and Jackie Robinson’s No. 42, which is retired across all of baseball. The center-field scoreboard is new for 2026, at nearly 9,600 square feet.

You can find more about the park’s backstory, from Bank One Ballpark and the 2001 World Series to the D-backs Hall of Fame and the 2025 stadium law, in our History section.

Which gate

Any gate works, so use the one closest to your garage, your drop-off point, or your light rail stop. If you can’t go through a metal detector, the D-backs say Gates A, C, E, J, and K and the Bridge Entrance have lanes for you.

Know Chase Field better than we do? Tell us what we got wrong, or where we should be sending people instead.

Some links on this page are affiliate links. If you book through them we earn a small commission at no extra cost to you. It never changes what we recommend.